Support

Write to [email protected]. Say which tool you used, and never attach a client's document: describe the page, or send a made-up copy.

The unlock code did not arrive

The payment could not be confirmed yet. Stripe can take a minute: reload this page. If it still does not open, write to [email protected] with the case number and your receipt number and we will send the code. The payment is not lost.

Using the review on another computer

The unlock page shows the case's unlock code. Paste it on the whole-case review in any browser, yours or a colleague's in the firm; it opens that case number until its end date.

Refunds

For 3 days after the payment, the Refund button at the end of the whole-case review refunds the $15 and locks the case again. After that, if the review could not open or read the claims in your case, write to us within 30 days of the payment with the case number and your receipt number, and we refund it. See the terms.

A claim it misread

On the claim check, correct any field in "What the claim says" and the checks run again. Tell us what it misread, with a made-up copy if you can, so the next version reads it.

Your court

The whole-case review knows 13 courts and works for a Chapter 13 case in any district. To have your court's claims rule or order added, send us its citation.